Resume

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Overview

Creative, strategic team leader, UX expert and digital product strategist with almost 20 years experience working on emerging interactive products. Pride in building design and product teams that are a family of highly creative individuals that deliver great work on time. Individual experience in design, strategy, development and management that combined create a unique perspective leading teams.

› Expertise in emerging design for custom mobile OS's, next generation wearables, food technologies, the future of automotive infotainment, and highly usable and interactive enterprise systems

› Management experience with Fortune 500 branded products in Food Service, Retail, Education and Automotive

› Product development, including branding and interactions for a variety of innovative projects

Experience

Global Director of Digital Strategy : Google (Compass Digital)

Worked with Compass Group, the world’s largest food service provider, focused directly inside Google’s Food Program to envision future experiences for Googlers and the food service operation. Provided internal and external solution mapping, as well as facilitated the rollout of technology platforms in the business. Enabled scalable solutions for a rapid growth curve as well as COVID adjustments, while tying in data to create targeted, actionable analysis to better the risks and outcomes of the business. Key strategic initiatives included:

› A focus on sustainability, tracking food waste and food production efficiencies through digital tracking and data analysis

› Cleanup and governance of internal planning tools to reduce errors and risk, and increase efficiency in daily processes

› Pilot process framework development, including planning, rollout and scaling of several data products to better track user patterns and program insights

› Managing a global technology revamp across 30 countries

› Collaboration with multi-faceted stakeholders to align priorities and define

and evolve multiple program roadmaps

Director of User Experience : FutureBrand (Speck Design)

Oversight of the Digital experience and branded user experience practice for a global branding and product design firm. Worked closely with clients to strategize and envision future experience touch-points as well as how their brand could connect to their users. Developed several design frameworks for other designers to work within and lead workshops to guide customers through those frameworks. Worked closely with product designers, engineers and business partners to create holistic views of the end to end user experience.

› Envisioned future experiences for hospitality, retail, automotive and medical industries › Lead and formed a new discipline practice in the local design studio

› Connected brand strategy methods from larger studios into the local studio

› Mentored and guided design team members and partners

Director of Design, User Experience : Harman (Samsung)

Led half of the Heumen Design Services practice focused on mobile, connectivity and automotive experiences. Served both external clients with rapid product development as well as internal product creation and expansion for Harman. Oversaw and was a lead contributor on innovative projects for Samsung, Blackberry, Verizon, JLR, JBL, Harman/Kardon, Ford, FCA and Honda. Served both as a strategic consultant, focused in bringing the best UX and technologies to projects as well as a tactical leader, rallying designers together with a united mission and delivery timeline.

Lead design teams through the development of products that combined enterprise software, cloud technologies, mobility and analytics. Oversaw the entire life cycle of these products from concept to design, development and delivery.

› Built and managed a global team based in California, with expansions in Detroit Russia, Germany, China and India › Worked with Business Development to integrate the design business into cross-functional divisions

› Conceptualized and launched several emerging technology products into the marketplace

› Worked in emerging platforms for Automotive, wearables, and advanced mobile OS's

Creative Director : Copia

Enhanced and evolved a social brand startup to improve usability and increase customer conversions. Worked with Marketing, Development and Executive teams to improve and establish new processes that maintained a consistent workflow of creative ideas from conception through code push. Assembled external vendors and partners to create enhanced opportunities throughout the site. This included working directly with Samsung, RIM and Intel among others.

› Enhanced an initially established brand to improve usability and brand outreach

› Developed experiences for a collegiate audience to increase site usage by over 2 million users

› Created and organized conference displays at the Consumer Electronics Show and BookExpo America › Expanded the brand to new markets including music, gaming and international sites

Creative Team Lead : Usablenet

Established, hired and managed a strong Creative Team that included the overseeing of User Interface (UI) and User Experience (UX) designers as well as creating a connected work environment with marketing, development and executive teams. Documented specifications for best practices of mobile design with a focus on conversion of E-Commerce websites into mobile formats. Extended these design principles to Mobile Web, Mobile Apps, Facebook Apps, Kiosks, and standard Web.

Acted as the main creative contact for over 50 Fortune 1000 companies, working directly with executive level contacts of these companies. Individually created the main designs on projects for Macy’s, Lowe’s Tesco, Dell, Chanel, JCPenney, ASOS, KIA, Kenneth Cole, Aetna, Staples and Target.

› Hired, trained and built up the Creative Team to be involved in all 50+ active projects going on at one time › Effectively increased mobile traffic for client’s by an average of 200%

› Increased the on-the-go sales for clients by and average of $1million in their first quarter

› Managed the rebranding effort to enhance look and feel and global presence of Usablenet

› Helped brand and market Usablenet to increase the companies' client base from 100 to 250 clients

Creative Lead : Blue Fountain Media

Worked on project planning and budgeting, business strategy, User Experience (UX) and User Interface (UI) design, creative setup and review, client management, and up-selling. Managed a team of designers, developers and marketers in a growing company, developing and evolving processes and propositions.

Focus on creating well-designed websites that demonstrated highly effective SEO. Clients included the NFL, Procter & Gambel, Smarties, Kaplan and Supersmile.

› Member of the executive team, planning overall company strategy › Adapted client ideas into full functioning web portals

› Increased profits and site exposure on average by 200%

Art Director : Cyberworks Media Group

Worked with corporate clients to manage project details, design and develop under brand guidelines while adhering to strict deadlines. Maintained a clean and timeless design aesthetic throughout all projects.

› Worked within a small team on high profile projects while catering to a restricted budget

› Oversaw, planned and designed projects from fruition and development of wireframes to completion of fully integrated

sites

Senior Graphic Designer and Client-Side Developer : Interactive Contract Work

› Front-End Development work on carepages.com

› Print and digital graphic editing for fashion marketing at Well Advertising

› Enrichment of the web portal for the American Society for Gastrointestinal Endoscopy › E-Commerce management and Art Direction at Midwest Pro Sound & Lighting

Lead Web Designer / Project Manager : Ident Group Inc.

Created client advertising campaigns, branding, CMS development and other related tasks for clients including MTV, Connectel, Bella Porta and firstwivesworld.com.

Technology Manager : New York University

Supervised a technical team of approximately 20 employees. Experience in dividing tasks amongst workers, accomplishing projects, attaining goals and sustaining a successful operation. Created new processes and improved work flows to increase efficiency and employee satisfaction.

Founder and Creative Director : J2C Media

Started a multimedia company specializing in Web Development, Graphic Design and Sound Production Services. Gained extensive experience in client acquisition, project management, account management and the details of running a small business.

Built out a team of designers and developers to take on projects of varying size. Created new processes and techniques to run the business day to day. Clients included Sony/ATV Publishing, Hitachi, Toshiba, Castrol, Smith College, NYU and Columbia University.

Education

New York University

Bachelor of Fine Arts in Music & Interactive Technology, 2008

Design

Photoshop, Axure, XD, Sketch, Invision, Zeplin, Powerpoint, OmniGraffle, Balsamiq, Visio, Illustrator

Development

Coda, CSS3, Dreamweaver, HTML5, Javascript, SwishMax, TextMate, Transmit

Project Management

Smartsheets, Asana, Basecamp, JIRA, OmniPlan, Quickbase